FAQs

I have a concern about my order, what’s the easiest way to contact you?
For urgent concerns, please email us at varoura.contact@gmail.com
Our team will be happy to help you with any issue regarding your order.

I need to change my shipping address, what should I do?
Please contact us as soon as possible if you need to update your shipping address. Once your order has been shipped, modifications may not be possible. The quickest way to reach us is by emailing varoura.contact@gmail.com

Where is my shipping confirmation?
Orders typically take 2–5 business days to process before being shipped. Once your order ships, you’ll receive a confirmation email with tracking details. If you haven’t received this email, please check your spam or promotions folder.

Why hasn’t my tracking updated?
Please allow up to 2 business days for tracking updates to appear after your order has been shipped. During peak periods or customs processing, updates may take a little longer. If your tracking hasn’t updated after several days, contact us and we’ll look into it for you.

Do you accept international orders?
Yes! We ship worldwide. Please note that shipping times and any applicable customs fees or import taxes will vary based on your country.

6. What if I want to cancel or change my order?
If you need to cancel or modify your order, please contact us right away at varoura.contact@gmail.com
Once your order has been shipped, we may not be able to make changes.

7. What is your return policy?
We offer a 30-day money-back guarantee on all orders, provided the items are unused, undamaged, and in their original packaging. To initiate a return, please email varoura.contact@gmail.com with your order number and a brief description of the issue.